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Privacy Policy

This policy describes how Kales Stream collects, uses, and protects the information you share with us. Effective date: January 1, 2025.

Information we collect

When you contact us through our website, we collect the information you provide — such as your name, email address, and the details of your inquiry. We do not collect any information you do not voluntarily submit.

We may also collect standard server logs, including IP addresses, browser type, and pages visited. This data is used solely for security and performance monitoring and is never sold or shared with third parties.

How we use your information

Information you submit is used to respond to your inquiry, evaluate a potential engagement, and communicate with you about your project. We do not use your contact information for unsolicited marketing.

Aggregate, anonymised analytics may be used internally to improve the performance and content of this website.

Data retention

We retain contact and project-related correspondence for as long as is reasonably necessary to manage our business relationship. If you would like your data removed, please contact us and we will action your request promptly.

Third-party services

This website may use third-party services for email delivery and analytics. These providers are contractually obligated to handle your data securely and may not use it for their own purposes.

We do not sell, rent, or trade your personal information to any third party.

Cookies

This website uses minimal cookies required for basic functionality. We do not use advertising or tracking cookies. You may disable cookies in your browser settings without affecting your ability to use this site.

Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of this website after changes are posted constitutes your acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy or how your data is handled, please contact us at hello@kalesstream.com.